requires Adobe Reader 8 or higher but I have Acrobat DC

Forum|Forum|1 year ago
October 17, 2024
3 replies
3919 views

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the
Adobe Reader installed or your viewing environment may not be properly configured to use
Adobe Reader.

I have Acrobat DC Pro. So what is going on? Any help would be appreciated.

E

Emily_Linda2990

Participant

To resolve the issue, first ensure that Adobe Acrobat DC Pro is set as your default PDF viewer by adjusting your system settings. If you're trying to open the document in a browser, clear your browser cache or download the PDF and open it directly in Acrobat. Also, make sure that your Acrobat DC Pro is updated to the latest version to avoid any compatibility issues.

E

Emily_Linda2990

Participant

For Mac users on macOS Sequoia, download the camera connectivity version via the "Download for MacOS Sequoia" link. If you're on Sonoma or earlier, use the "Download for Mac" button, and check your OS version by clicking the Apple icon and selecting "About This Mac."

try67

Community Expert

How is that related to the question?

E

Emily_Linda2990

Participant

I was answering anothr thread but by mistake I have pasted the answer here

Brad @ Roaring Mouse

Community Expert

Are you seeing this in a browser?

K

kenneth_9844Author

Participant

Yes.

Brad @ Roaring Mouse

Community Expert

You will need to download the PDF and view it in a Acrobat instead of letting the browser be the viewer. e.g. Some type of forms do not work properly in some newer browsers.

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