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2 replies

Legend
May 2, 2021

What do you mean by "delete documents on Acrobat"? Where were you storing them, exactly? Acrobat is an app (which can store stuff in a number of different places), Acrobat isn't a filestore.

Participant
May 2, 2021

I created my documents on Google Drive. Then sent it to Acrobat to make it a PDF. Once it was there, I noticed I needed to make changes. I wanted to delete it from the app so that I wouldn't be confused once I edited it in google drive and resent to Acrobat, I would have the correct file to make PDF and send to my editor.

when I returned to google drive, the files were gone. It's not in the trash on google drive or google document

Legend
May 2, 2021

Thanks. I use Google Drive but I only share things, I don't send them. Could you take us through how you send a file from Google Drive to Acrobat, so we can try it? Please be detailed, there are probably more ways to do it than you think.

Bernd Alheit
Community Expert
Community Expert
May 2, 2021

Look at your backups.

Participant
May 2, 2021

Thanks for responding.
My google drive only has backup for photos and contacts. Not for documents. Especially deleted ones from Acrobat. Acrobat doesn't even have a trash option to go back and check or a backup option. 

Bernd Alheit
Community Expert
Community Expert
May 2, 2021

How does you delete the documents? Acrobat on Windows or Mac can't delete documents.