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Ruler scale is wrong...

Community Beginner ,
Nov 03, 2023 Nov 03, 2023

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An 8 1/2 x 11 shows as 8 3/8 x 10 1/2 in the ruler.  Why?  How can I fix?

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General troubleshooting , How to

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correct answers 1 Correct answer

Community Beginner , Nov 06, 2023 Nov 06, 2023

It's fixed....  I un-installed and re-installed and it's correct now!!!!!  Yaaaay!  Thanks for your time.

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Community Beginner ,
Nov 03, 2023 Nov 03, 2023

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This is for Adobe Acrobat Pro 2023

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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No one has help?  

Screenshot 2023-11-06 at 8.36.47 AM.png

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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What is the indicated size of your pdf when you go to File> Properties> Description?

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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8.5 x 11

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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What is the indicated page size of the attached pdf? (using File> Properties> Description)

I am trying to determine if your Acrobat is working properly. Note, a pdf can have multiple page sizes, it's possible one or more pages of your pdf are 8.5x11, but the one with the ruler is smaller, and the ruler image is not accurate, as indicated by your screen shot.

 

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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It says 8.38 x 11 in properities. 

 

Screenshot 2023-11-06 at 1.17.08 PM.png

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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It's fixed....  I un-installed and re-installed and it's correct now!!!!!  Yaaaay!  Thanks for your time.

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