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M
melonball95678
Participant
October 30, 2021
Question

Sanitize Document is removing all the letter "s"es from the document

  • October 30, 2021
  • 1 reply
  • 2298 views

This happens after I sanitize after redacting:

 

 Furthermore, the middle of the document has all the "s"es except for one, but the bottom third is just as bad as the top. This only happens if I sanitize but it happens every time.

This topic has been closed for replies.

1 reply

Luke Jennings3
Community Expert
Luke Jennings3Community Expert
Community Expert
October 31, 2021

Are the fonts embedded in the original PDF? File> Properties> Fonts, all should say embedded or embedded subset, if they don't, run a preflight fixup on the PDF to embed the fonts before redacting & sanitizing. Tools> Print Production> Preflight> Fixups.

N
Nazqa26481615rxxc
Participating Frequently
June 30, 2023

Dear luke

This option luckilly worked for me, so thank you for the information. When I follow these steps, the PDF comes out in black and white. Is there a way to do this, and keep the colors in the document?

 

Thank you in advance. 

Luke Jennings3
Community Expert
Luke Jennings3Community Expert
Community Expert
June 30, 2023

Which document elements are in color? I don't know what's happening here. Try File> Save as other> PDF/X> Settings> PDF/X-1a, after embedding the fonts.

 

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