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Saving a PDF file when printing is not supported. Instead, choose File > Save.

New Here ,
Mar 04, 2019 Mar 04, 2019

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"Saving a PDF file when printing is not supported. Instead, choose File > Save." I can usually change a PDF page size from 13x7.5 to 8.5x11 using the Save as PDF feature from the print option. Since Adobe has taken away this feature, is there a different way to convert PDF page sizes to a different size in Adobe? As an example, Legal size to Letter size. Thank you

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General troubleshooting

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Adobe Community Professional ,
Apr 26, 2019 Apr 26, 2019

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Discussion successfully moved from General discussions - features, feedback, training, documentation etc. to Acrobat General Troubleshooting

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 16, 2020 Dec 16, 2020

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Thanks this helps no one. 

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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You can change page sizes with Adobe Acrobat DC Pro.

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Adobe did not "take away" this feature. It might simply be disabled for this specific file.

 

And you didn't even mention what application you're using (exact version number please), and on what OS...

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Adobe did not "take away" this feature, Apple locked down its PDF Services (which can produce low-end PDFs 1.4 only) so that no other virtual print driver can be used.

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New Here ,
May 22, 2021 May 22, 2021

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But why? How do I flatten a pdf to remove all forms (make them non-editable) and make it openable with all pdf viewers now?

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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You can flatten a form using a script, by executing this code:

this.flattenPages();

There are better ways of doing it, though, such as digitally signing the file, which doesn't remove the fields but does lock them and allows you to know if their values have been edited later on (because it will invalidate the signature).

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New Here ,
May 26, 2021 May 26, 2021

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Thanks! How do I run such a script?

The other option of digitally signing the file is worse and the opposite of what I want, since that will make it even more difficult to open the file in 3rd party pdf readers.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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I don't think that's true, but OK...

 

You can run it from the Console window, a button you add to the file, or an Action.

Note that this code won't work in Reader, though, only in Acrobat.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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All correct PDF viewers can display signed documents.

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Ah, right. I only have Reader, that explains why I couldn't find it. Do I need to pay for Acrobat to flatten the file and reduce it to a low-end pdf 1.4 or something similar that can be opened by all pdf viewers, including browsers, etc?

The file currently gives this message when I try to open it in a different pdf reader:


Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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Was the file created with Adobe Acrobat or Livecycle Designer?

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New Here ,
Jun 02, 2021 Jun 02, 2021

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I don't know how it was created. It is a form from a government website.

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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Look at Description of the Document Properties.

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Application: Designer 6.3

PDF Producer: Adobe Experience Manager forms PDF forms
PDF Version: 1.7

The Document Security tab says:
Security Method: No Security

Printing: Allowed
Document Assembly: Not Allowed
Content Copying: Allowed
Content Copying for Accessability: Allowed
Page Extraction: Not Allowed
Commenting: Not Allowed
Filling of form fields: Allowed
Signing: Allowed
Creation of Template Pages: Not Allowed

Could this be related to the problem? Is there some DRM crap in the pdf, so I would have to ask the government agency to remove it if I want it to be usable? Or are the restrictions automatic from it being a PDF with forms?


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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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The most web browsers doesn't support XFA forms created with Designer.

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Yes, that's exactly my point. I want to get rid of the forms.

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LEGEND ,
Jun 02, 2021 Jun 02, 2021

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This isn't DRM. It is a type of form which is designed and made to work ONLY in Acrobat or Reader on Mac or Windows, nowhere else. There isn't a fix, because it isn't broken. Also, these forms are designed NOT to be flattened. You might complain to the govermnment about the choices they made.

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New Here ,
Jun 02, 2021 Jun 02, 2021

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What I don't get is why "... so that no other virtual print driver can be used." is a problem? Why can't I just use Apple's virtual print driver to produce a low-end pdf that can be opened in any reader? It works in every single other program so it seems like Adobe put in that restriction on purpose.

And yes "made to work ONLY in Acrobat" and "these forms are designed NOT to be flattened" means it's DRM (as in Digital Restrictions Management). It intentionally prevents me from doing things I want to do with it.

But sorry for venting here, it's not your fault that these restrictions were created, you're just working as tech support. I guess I'll have to complain to the agency for using that format. Is there an alternative kind of pdf forms that is more open and works outside Adobe's pdf readers? 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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"Is there an alternative kind of pdf forms that is more open and works outside Adobe's pdf readers? "

 

Yes, forms created with Adobe Acrobat.

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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DRM isn't "Digital Restrictions Management". It's "Digital Rights Management", and here lies the difference. This is not a form of protection, it's just a very specific file format that is proprietary to Adobe. It's actually not a PDF file at all, despite the name.

 

And the reason there aren't virtual printers on Mac computers is that Apple does not allow them.

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