Skip to main content
Participant
March 18, 2021
Question

Screen Flickering in Windows 10 from Acrobat thumbnail view

  • March 18, 2021
  • 1 reply
  • 2927 views

Cause of my Screen Flickering in Windows 10 from Acrobat reader thumbnail view.

When I would disablee the thumbnail preview in window explorer.

I am using Asus Zenbook

I hope tha Adobe fix this problem, because I want to turn on my thumbnail view.

This topic has been closed for replies.

1 reply

Dave__M
Community Expert
Community Expert
March 18, 2021

It might be worth ensuring that your Asus has all the latest video driver updates applied.  It seems to me that this wouldn't be a problem with the Adobe software, but that's just an educated guess.

My best,

Dave

Participant
September 28, 2021

Diego is correct.  I have had the same problem.  Updated all drivers.  Reinstalled Windows 10.  Ran various diagnostics.  Finally figured that flashing desktop was, for whatever reason, caused by having the "thumbnail icons" in Acrobat DC turned on.  Did a clean install of all Adobe products on my PC and still had the same problem.  Only fix was to leave the thumbnails turned off.

Participating Frequently
January 15, 2023

Yep!  I've wasted hours on this, bought a new laptop thinking it was a hardware fault, lost some stuff on a harddrive indirectly whilst trying to resolve the issue.  Only after experiencing it for about the fifth time and getting very fed up with it ... oh, and having an argument with ESET about them not detecting a virus! ... do I now realise its a bug in Acrobat that is to do with the Thumbnail Previews in Windows Explorer.  Very annoying as thumbnails would be so useful.