Screen Flickering in Windows 10 from Acrobat thumbnail view

Forum|Forum|4 years ago
March 18, 2021
1 reply
2927 views

Cause of my Screen Flickering in Windows 10 from Acrobat reader thumbnail view.

When I would disablee the thumbnail preview in window explorer.

I am using Asus Zenbook

I hope tha Adobe fix this problem, because I want to turn on my thumbnail view.

This topic has been closed for replies.

Dave__M

Community Expert

It might be worth ensuring that your Asus has all the latest video driver updates applied. It seems to me that this wouldn't be a problem with the Adobe software, but that's just an educated guess.

My best,

Dave

P

Pwellborn13

Participant

Diego is correct. I have had the same problem. Updated all drivers. Reinstalled Windows 10. Ran various diagnostics. Finally figured that flashing desktop was, for whatever reason, caused by having the "thumbnail icons" in Acrobat DC turned on. Did a clean install of all Adobe products on my PC and still had the same problem. Only fix was to leave the thumbnails turned off.

A

Andrew Tonkin

Participating Frequently

Yep! I've wasted hours on this, bought a new laptop thinking it was a hardware fault, lost some stuff on a harddrive indirectly whilst trying to resolve the issue. Only after experiencing it for about the fifth time and getting very fed up with it ... oh, and having an argument with ESET about them not detecting a virus! ... do I now realise its a bug in Acrobat that is to do with the Thumbnail Previews in Windows Explorer. Very annoying as thumbnails would be so useful.

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