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I use the "Send for Comments" tool to send PDF proofs to clients for review. A very large book that my client has been reviewing fine for weeks, now only loads the first two pages... all other pages are showing as blank when viewed online via the Adobe Cloud website. This happens for both me and the client. I am able to open the file fine and see all comments when I open the file via my desktop app, but the online file only shows highlights of previous comments over blank pages (see screenshot).
I have tried:
I need this fixed ASAP so that my client can continue thier proof review without delaying thier publication deadline.
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