Send PDF by eMail: Attachment-option keeps reverting back to a link

Question

So firstly I have followed the instructions on how to set the send by email as an attachment by default BUT I have set that option daily now and each time I shutdown and restart the machine this then reverts back to send a link by default, You can even see the slider sliding across when you click the email icon

I need to send it as an attachment as this is being sent to Xero which only accepts PDF attachments as a reading system so a link is useless in this instance as it is rejected

This has only started happening in the last two weeks

Adobe acrobat pro

version 2023.001.20143

Amal. · Answer

Hi @Phil22811265mtd0

Thanks for reaching out.

As described, reverts back to send a link by default after you unchecks it. Please make sure that you click OK in the preference settings before closing the prefrence Window and see if that helps.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded