Skip to main content
creativeig
Participant
October 10, 2023
Question

Sending email from acrobat via outlook keeps the email open after sending

  • October 10, 2023
  • 1 reply
  • 871 views

1) We open the pdf in acrobat (fully licensed) - and click the send as email attachment button which opens a blank email in outlook with the pdf as the attachment 

2) We finalize the email and click send - outlook sends the email correctly

3) After sending the email it pops up a new blank email with the attachment again - this is what we do not want

 

how do i fix it so that outlook only creates one email, and doesn't pop up the second 

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
October 10, 2023

Are you using a button in the file itself, or a built-in menu item of the application?

If the former, there might be an issue with how that button is set up. 

creativeig
Participant
October 10, 2023

using the default email button from inside acrobat - brand new install. We did turn off the send as link function however 

creativeig
Participant
October 10, 2023

also for context - this is on a new windows 11 box, fully updated running outlook v2309