Serial Number Could Not Be Processed

New Here ,
Aug 07, 2022 Aug 07, 2022

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Greetings,

 

I purchased Adobe Acrobat 2020 Pro. I downloaded and attempted to install but encountered a print spool error, due to disabling it for the windows vunerability. I had top exit the installer, enable the function, then redo the install. I keep getting this error. 

 

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I have tried deleting and redownloading, but the error persists. 

 

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General troubleshooting , Install update and subscribe to Acrobat

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Community Expert ,
Aug 07, 2022 Aug 07, 2022

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Thy this: https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

If this doesn't help, you may have to contact the dealer you got the serial from. If the dealer is Adobe then call them.

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Community Expert ,
Aug 07, 2022 Aug 07, 2022

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Did you purchase it directly from Adobe, or from a known and official reseller, or from someone else?

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New Here ,
Aug 08, 2022 Aug 08, 2022

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I purchased it directly from adobe. 

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