Daniel25555234iwsz

Participant

Question

Serial Number Could Not Be Processed

Forum|Forum|3 years ago
August 7, 2022
2 replies
1400 views

Greetings,

I purchased Adobe Acrobat 2020 Pro. I downloaded and attempted to install but encountered a print spool error, due to disabling it for the windows vunerability. I had top exit the installer, enable the function, then redo the install. I keep getting this error.

I have tried deleting and redownloading, but the error persists.

This topic has been closed for replies.

Community Expert

Community Expert

Did you purchase it directly from Adobe, or from a known and official reseller, or from someone else?

Daniel25555234iwszAuthor

Participant

I purchased it directly from adobe.

Community Expert

Community Expert

Thy this: https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

If this doesn't help, you may have to contact the dealer you got the serial from. If the dealer is Adobe then call them.