SharePoint files not sorting by Name

Forum|Forum|4 years ago
June 16, 2021
3 replies
2485 views

Any workaround onto this issue? Files are not being sorted by Name.

Please help and thanks

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C

Chin Hau Koh

Participant

1) The folders in SharePoint library is sorted in order manner in SharePoint, but not in Adobe Reader DC. There is no fix pattern of the sorting. The more folders/files created, the order will be more random. (As shown below)

2) Searching function in Adobe Reader is only able to search for files opened recently in 'Recent' tab. However, it cannot be used to search for files in SharePoint library.

Please advise any other workaround for this?

AkanchhaS8194121

Legend

Hi All,

Thanks for reporting this to us. To further investigate this issue, please share the following details;

1- Exact version of Adobe application.

2- OS version

3- Screen recoding of exact workflow. E.g. when Viewing Sharepoint file list and when viewing same list within Acrobat.

4- Screenshot of the sorting order(correct one) in SharePoint.

~Akanchha

D

defaulty29x8ykz87xk

Participant

Hi Akanchha,

1- Exact version of Adobe application. 21.005.20048.43252

2- OS version

3- Screen recoding of exact workflow. E.g. when Viewing Sharepoint file list and when viewing same list within Acrobat.

SharePoint View as below

Adobe Reader View as below

4- Screenshot of the sorting order(correct one) in SharePoint.

Thanks.

We are seeing the same behavior and it's caused a bit of frustration for the end users.

Here is the library level supposed to be sorted in alpha order. Inside each library are client folders that also aren't sorting when the name column is clicked to sort ascending/descending.