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I
Israel Temprano
Participant
June 17, 2020
Pergunta

sign a pdf document

  • June 17, 2020
  • 1 resposta
  • 669 Visualizações

I can't sign pdf documents with my Acrobat Pro. Quite strangely it allows me to select and place a signature, but then it doesn't do it. Anyone has any ideas?

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    1 Resposta

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 17, 2020

    Do you have the latest Acrobat Pro DC for desktop or mobile?

     

     

    Nancy O'Shea— Product User & Community Expert
      I
      Israel TempranoAutor
      Participant
      June 18, 2020

      Dear Nancy,

       

      Thanks for answering. No, I have Adobe Acrobat X Pro (Version 10.1.16 apparently).

       

      It all seems to be working fine, but then it doesn't drop the signature. Nothing happens when I click "sign". The signature window doens't dissapear and the signature is not placed no matter how many times I click the "sign" button.

        KMcKenzieACSO
        KMcKenzieACSO
        Participating Frequently
        June 18, 2020

        Hi Israel, 

         

        I'm having the same issue- I assumed it was related to my company's new computing policies, but that may not be the case...

         

        Anyways, I have a decent workaround right now- if you go to Edit > Preferences > Signatures > Creation and Appearance, there should be a check box labeled, "Use modern user interface for signing and Digital ID configuration". Try unticking that checkbox and applying those settings.

         

        I can't say for certain this will work for Acrobat X, but it seems to work on the CC edition. I can't seem to select the Save As... option from the File menu either. I think the two issues are related. 

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