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snokas782721
Inspiring
June 22, 2022
Question

Sign digitally with certificate in 2022.001.20142 issue

  • June 22, 2022
  • 2 replies
  • 57777 views

Hi,

Since we updated Adobe Acrobat Reader DC to 2022.001.20142 version we cannot digitaly sign our PDF documents.

Open a random pdf-file

Click tools - certifice

Click sign digitally

Choose where to put your signature

Choose your certificate

Check "lock document after sign" (same issue if you don't doh)

Click sign

Pop up askes were to save the file

Save the file

Then this error occurs and my sign NRKNLA dissapers

Error something like: windows supplier of cryptography reported an issue - ASN1 - incorrectly tag value. Error code 2148086027

 

In version 2022.001.20117 this works as expected.

 

Any ideas?

Thanks

2 replies

Meenakshi Negi
Community Manager
Community Manager
June 30, 2022

Hello,

 

Sorry for the delay in response.

 

Please refer to the information provided on the following page: https://helpx.adobe.com/acrobat/kb/key-does-not-exist-error-code-2148073485.html

Check if that helps.

 

If the issue persists, let us know.

 

Thanks,

Meenakshi

Participant
July 4, 2022

This solution doesn't work. My certificate is already SHA256. Yet it has stopped working on version 2022.001.20142

Participant
July 4, 2022

1. PREREQUISITES
2. CryptoID SDK
3. Certificate is enrolled inside CryptoID
4. Adobe and Office
2. DIGITALLY SIGN ADOBE ACROBAT READER DC
1. Open Adobe, follow the steps:
Click Edit-Preferences
Click Security, select Use SafeLogic and then click OK
Ó Longmai Technology Co.,Ltd, 2022 Page 3 of 18
Click Security (Enhanced), make sure select the same options as the image shown :
After the settings, restart your Adobe, then click Edit-Preferences, click Security
(Enhanced), you can see the page is shown like this:
Ó Longmai Technology Co.,Ltd, 2022 Page 4 of 18
Then click Signatures, Select More on the Identities & Trusted Certificates.
Unfold Digital IDs, select PKCS#11 Modules and Tokens:
Ó Longmai Technology Co.,Ltd, 2022 Page 5 of 18
Then click Attach Module:
If your Windows Operation System is 64bit, and your Adobe is 64bit as well, then
you need load library from C:\Windows\System32\CryptoIDA_pkcs11.dll
Ó Longmai Technology Co.,Ltd, 2022 Page 6 of 18
If your Adobe is 32bit, then you need load library from C:\Windows\SysWOW64\
CryptoIDA_pkcs11.dll
Then you can see CryptoID Module is loaded. (here my Adobe is 64bit, thus I load library from
C:\Windows\System32\CryptoIDA_pkcs11.dll , if your Adobe is 32bit, you should load from another path,
check the content above)
Ó Longmai Technology Co.,Ltd, 2022 Page 7 of 18
Then unfold the PKCS#11 Modules and Tokens, click Longmai PKCS11# Library,
then click Login button. Input your token password and then click OK.
Now you can use Adobe sign PDF.

snokas782721
Inspiring
June 22, 2022

OS: Windows 10 version 21H2

Participant
June 28, 2022

Will OS: Windows 10 Version 21H2 resolve the issue or not? I am having OS : Windows 10 Version 21H2, but could not able to sign the documents. due the error "windows supplier of cryptography reported an issue - ASN1 - incorrectly tag value. Error code 2148086027".. What is the solutioon and how to resolve the issue.. Can anyone help with me ?

Rgds

Kannan b

snokas782721
Inspiring
June 30, 2022

No, Windows 10 Version 21H2 won't help.