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Participant
October 19, 2023
Question

Sign yourself icon missing from toolbar

  • October 19, 2023
  • 1 reply
  • 520 views

I cannot access the sign icon both from toolbar and tools. Try re-install , but still not working. 

 

This topic has been closed for replies.

1 reply

Amal.
Legend
February 26, 2024

Hi there

 

Hope you are doing well and sorry for the delay.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20533 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/48vjDGj and check
 
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.
 
 
If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/49y6y0n, reboot the computer and reinstall the application using the direct link https://adobe.ly/4bTWMHm;


Let us know how it goes.

 

~Amal