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4

Signature and Date fields not working

Community Beginner ,
Aug 30, 2023 Aug 30, 2023

I've been creating a form (converted from word), and for some reason every single form component is behaving as a general text field, even when the Properties > Field Type has been accurately adjusted to accomodate different data types (e.g. signature, date). When I save, export, or preview, I can still only get free text in each field. I'm in the new 23 update.

Alexa23048024tq7b_1-1693417997353.png

 

 

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PDF forms
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1 ACCEPTED SOLUTION
Community Expert ,
Aug 31, 2023 Aug 31, 2023

Click on Tools - Prepare Form and then click on "More" at the right side of the window and then on "Revert to Acrobat Form". In the future, do not tick the box that says "This document requires signatures" when creating the form. When you do that it converts the document to an Adobe Sign form, which has limited functionality compared to a "regular" Acrobat form.

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

Is this a Adobe Sign form? 

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

I don't think so. I'm preparing this is Adobe Acrobat Pro

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

You have used Properties > Field Type. This is only available in a Adobe Sign form. 

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023

Your correct, it was an Adobe Sign form. Apologies for my confusion. I wish this was more clear for newbies!

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

Click on Tools - Prepare Form and then click on "More" at the right side of the window and then on "Revert to Acrobat Form". In the future, do not tick the box that says "This document requires signatures" when creating the form. When you do that it converts the document to an Adobe Sign form, which has limited functionality compared to a "regular" Acrobat form.

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Community Expert ,
Aug 31, 2023 Aug 31, 2023

It might no longer be on the right-hand side, if you're using the new UI...

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Community Beginner ,
Aug 31, 2023 Aug 31, 2023

This worked perfectly thank you SO much! (I had reverted to old UI to just see if that changed things, so it was easy). 👏👏👏

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Community Beginner ,
Dec 23, 2024 Dec 23, 2024

I can't find the "revert to Acrobat" option - it's not in my more (three dots) section, and I don't have anything actually labelled "more".

 

cayenne_2662_0-1734986757595.png

 

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Community Expert ,
Dec 23, 2024 Dec 23, 2024

Adobe keeps moving things around and changing their names, unfortunately.

It's the first option in that menu: "Remove e-signing options".

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New Here ,
Dec 23, 2024 Dec 23, 2024

That solution was magic, thank you! 

Not at all intuitive that you have to "remove e-signing options" to enable a "regular" e-sign... I'm so confused, but it work, and I'm grateful!

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Community Beginner ,
Dec 23, 2024 Dec 23, 2024

I don't see a "more" in the Prepare Form section - just the three dots which gives me this menu and does not have a "Revert to Acrobat Form" option. Any tips?

cayenne_2662_0-1734986840654.png

 

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New Here ,
Jul 11, 2025 Jul 11, 2025

THIS is the response I've been looking for. I tried many iterations of how to explain why this was not working, but this is it. Thank you very much! So weird that the "this document requires signatures" box is the root cause of the issue.

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New Here ,
Aug 11, 2025 Aug 11, 2025
LATEST

This worked. I appreciate it!!

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New Here ,
Nov 07, 2024 Nov 07, 2024

This worked, thank you! Should be fixed though. 

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New Here ,
Jul 12, 2025 Jul 12, 2025

Windows suffers from many problems. When our data becomes too much and is not updated, it starts giving us errors that we don't know about. To learn more about it, we should visit their website.

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