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Christian28873443mrsi
Participating Frequently
March 14, 2023
Question

Signature JPG bugged

  • March 14, 2023
  • 1 reply
  • 3403 views

Hi,

 

we got a problem with our signature jpg usage. if we put in our signature it can not be resized nor deleted. it is acting like it got put in the background so we can not interact with it in any way. sometimes i couldnt even remove it with the adobe (pro) edit mode.

 

has this happened to someone else or is there a fix to it? already tried to update and verify the installation.

thanks!

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    1 reply

    Thom Parker
    Community Expert
    Thom ParkerCommunity Expert
    Community Expert
    March 14, 2023

    Exactly how are you applying the signature JPEG to the PDF?

     

    Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
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    Christian28873443mrsiAuthor
    Participating Frequently
    March 14, 2023

    Hi, we are using the the signature feature where you can put initials or your signature into the form. the 3rd option is to "upload" a picture and use it as signature. it worked for us very well for the past year but yesterday it suddenly got weird. thank you for your quick response!

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    Christian28873443mrsiAuthor
    Participating Frequently
    March 14, 2023

    Also, it is working on 3 of 5 of our computers, but 2 are bugged for whatever reason. we changed no settings whatsoever

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