Signature JPG bugged

Forum|Forum|2 years ago
March 14, 2023
1 respuesta
3407 visualizaciones

Hi,

we got a problem with our signature jpg usage. if we put in our signature it can not be resized nor deleted. it is acting like it got put in the background so we can not interact with it in any way. sometimes i couldnt even remove it with the adobe (pro) edit mode.

has this happened to someone else or is there a fix to it? already tried to update and verify the installation.

thanks!

Este tema ha sido cerrado para respuestas.

Thom Parker

Community Expert

Exactly how are you applying the signature JPEG to the PDF?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

C

Christian28873443mrsiAutor

Participating Frequently

Hi, we are using the the signature feature where you can put initials or your signature into the form. the 3rd option is to "upload" a picture and use it as signature. it worked for us very well for the past year but yesterday it suddenly got weird. thank you for your quick response!

Thom Parker

Community Expert

Also its the same on a completely blank pdf or a form or anything, we tried to use it on a blank document and it has the same issue

The "Sign Yourself" option on the Fill & Sign tools does put the image into the Page Content. So it cannot be easily moved or resized. I'm not sure if this was done in a recent update because I don't use it often, but it is likely.

The quality issue though is something else. I thought this might be an update issue as well, but just did a test and I'm not seeing any problems it on my system.

What version and variation of Acrobat do you have? On what operating system.

Can you post a screen shot of an example? Maybe with a fake signature JPG?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

Regístrese

Social Login

Bienvenido

Social Login

Escaneando el archivo en busca de virus

Este archivo no se puede descargar