Signature JPG bugged

Forum|Forum|3 years ago
March 14, 2023
1 reply
3408 views

Hi,

we got a problem with our signature jpg usage. if we put in our signature it can not be resized nor deleted. it is acting like it got put in the background so we can not interact with it in any way. sometimes i couldnt even remove it with the adobe (pro) edit mode.

has this happened to someone else or is there a fix to it? already tried to update and verify the installation.

thanks!

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Thom Parker

Community Expert

Exactly how are you applying the signature JPEG to the PDF?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

C

Christian28873443mrsiAuthor

Participating Frequently

Hi, we are using the the signature feature where you can put initials or your signature into the form. the 3rd option is to "upload" a picture and use it as signature. it worked for us very well for the past year but yesterday it suddenly got weird. thank you for your quick response!

P

phil.tukey

Participant

Please post a PDF, with signature, that has the issue.

Attached, per your request, is the form that we use. It does not have a signature as it does not matter what signature we use. We run into this issue with the form and sign function within Adobe. I have also, since my last post, have been able to duplicate this issue using any form, even ones that I have created from scratch. It appears, to me, that the signature ends up behind the form fields which does not allow the signature to be resized or deleted.

USE_AS_OF_3-22-23-_Purchase_Request_Form-USE_THIS_ONE_-_Copy.pdf

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