Signature on Dell XPS15

Forum|Forum|4 years ago
March 3, 2022
2 replies
845 views

I've just bought a new laptop and can't draw a signature on a PDF in Adobe. I've been using the same software for years and never had a problem.

When I open a file I used to go to Tools and Draw, then proceed to draw my signature on the touch screen. That doesn't work for any new PDF's I've created since I activated my new laptop. I can still draw a signature on my old PDF files buit not the new ones.

Any advice would be greatly appreciared.

Cheers...Roy

Security digital signatures and esignatures

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Bernd Alheit

Community Expert

What version of Adobe Acrobat does you use? Where does you see Tools and Draw?

R

Roy234284560enuAuthor

Participant

I downloaded the latest version onto my new laptop. Some files allow drawing a signature and others don't. It's very confusing.

Is it possible that when I generate a pdf on my new laptop there are permissions that are set on default that may be preventing me from drawing on the document? If so, how do I change the settings?

Dave Creamer of IDEAS

Community Expert

Could it be that some are already signed/locked?

David Creamer: Community Expert (ACI and ACE 1995-2023)

Dave Creamer of IDEAS

Community Expert

Just to clarify--are you saying you can use the NEW laptop and draw sigs on old PDFs--NOT that you could draw sigs on old PDFs on another laptop. Is that correct?

David Creamer: Community Expert (ACI and ACE 1995-2023)

R

Roy234284560enuAuthor

Participant

Hi David, I tranferred my files onto the new laptop and some are still working ok with drawing a signature and others aren't. It's fairly hit and miss which files work and which ones don't.

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