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RichExperiences
Known Participant
August 25, 2020
Answered

Signatures -- Does the receiver need to have an Adobe account to sign a document?

  • August 25, 2020
  • 2 replies
  • 15543 views

I hope not because that would be extremely un-user-friendly. It is currently asking me to sign in when I click the link in the test email I send to my other email address

 

Thanks!

Rich

Correct answer ls_rbls

No, not the receiver. This specifically applies  if you've sent the file using Adobe Sign.

 

If you use Adobe Sign to send a PDF to another user, it can be signed from any mobile device and even from a web browser without the need to have Acrobat or  Reader installed, nor an active AdobeID. 

 

The receiver's authentication method to view, fill, and sign an document that person's email address and nothing else. You as the creator of the PDF,  yes, you need to have a paid and active subscription.

 

2 replies

M
magnetic_Lullaby7464
Participant
May 23, 2025

I am faced with the same problem. I need to sign a document, but can not open it to see what I am signing unless I have or open an account.  One of the reasons that I don't like Adobe. 

 

Amal.
Community Manager
Amal.Community Manager
Community Manager
June 6, 2025

Hi there 

 

Hope you are doing well and sorry for the late reply.

 

You can get documents signed by others using the Fill and Sign tool, which relies on cloud services provided by Adobe Acrobat Sign. It lets signers quickly sign agreements from anywhere using a web browser or mobile device. Signers are not required to purchase any Adobe product to sign the agreements. https://adobe.ly/3Fr6GoP 

 

Please share screenshots or a screen recording if your signers are unable to view/sign documents, so we can get this checked further.

 

 

 

ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
August 26, 2020

No, not the receiver. This specifically applies  if you've sent the file using Adobe Sign.

 

If you use Adobe Sign to send a PDF to another user, it can be signed from any mobile device and even from a web browser without the need to have Acrobat or  Reader installed, nor an active AdobeID. 

 

The receiver's authentication method to view, fill, and sign an document that person's email address and nothing else. You as the creator of the PDF,  yes, you need to have a paid and active subscription.

 

    T
    Thomas32742345sg9r
    Participant
    October 5, 2023

    This is absolutely not true. The first thing acrobat reader does when I click fill and sign is prompt me to sign up for an account. There is no option for anything else. So I end up printing documents, physically signing them, scanning them back in, and then sending them. Sorry Adobe, I am not paying for a subscription to sign one document. 

      A
      Aethers Reach
      Participant
      January 5, 2025

      I am sitting on a document right now that is forcing me, as a recipient, to subscribe in order to e-sign. How is this possible?

       


      I am having the same issue. It appears that an account is absolutely needed for a recipient to sign an Adobe form. Disappointing.

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