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2

Some text is not visible, but appears in other pdf readers

Participant ,
Mar 17, 2025 Mar 17, 2025

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A pdf file that I downloaded has some text that is not displaying. The text displays in other apps like Apple Preview, and it's all there when I open the file in Illustrator. 

 

See examples posted (top is in Preview, bottom is in Acrobat)

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General troubleshooting , PDF

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Community Expert ,
Mar 18, 2025 Mar 18, 2025

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@MdesignAZ Think of it this way.... Adobe Fonts are designed to work within Adobe's applications. Google Docs, on the other hand, operates within the web-based world, relying on its own library of web-friendly fonts. Ditto for the family of Microsoft products. These systems don't speak the same "language" when it comes to fonts. Let's not get started on companies who may not embed fonts into their PDFs, because they may not be able to due to copyright issus as well. And you may think, but this free version online can red it no problem.Trye enough, but, Adobe Acrobat is known for it security—and honestly, do you really want a third-party software reading your bank statements and stealing your identity?

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Adobe Employee ,
Mar 18, 2025 Mar 18, 2025

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Hi @MdesignAZ,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

Our team is aware of the issue, and working on a fix.

We request your kind understanding and patience while the team works on this.


Regards,
Souvik.

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