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1

Stuck in Frozen Acrobat on MAC

New Here ,
Apr 19, 2023 Apr 19, 2023

I can't close Acrobat or shut down computer! 

I have a paid Adobe sunscription.

Why is this happening and what is th solve?

 

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Acrobat forum

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

force close it, restart your computer and then reopen acrobat to see if there's still a problem.

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New Here ,
Apr 19, 2023 Apr 19, 2023

I am having the same problem, Acrobat on Mac keeps crashing, it happened after the latest Mac software update. Even after a full uninstall and reinstall the app keeps crashing. This is a nightmare, I have a deadline this evening and I need Acrobat.

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Community Expert ,
Apr 19, 2023 Apr 19, 2023
LATEST

reset your preferences 

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New Here ,
Apr 19, 2023 Apr 19, 2023

Apologies for posting in the wrong space. I just don't know any better.

 

Problem resolved by logging out of desktop app, logging into online account, then re-logging in to desktop app.

I do believe this is from the MAC IOS update!!

 

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