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Raluca33131963yb22
Participant
October 24, 2023
Question

Sub payment

  • October 24, 2023
  • 1 reply
  • 159 views

Hello! I've created an account for trying the free trial and I`ve forgot to unsubscribe it before the payment. Is it possible to receive my money back and unsubscribe, since the payment was made only today? Thank you for your support!

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    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    October 24, 2023

    You should contact Adobe directly for help with this issue:
    Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    (make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)

    Twitter: https://twitter.com/AdobeCare

    There's no email support.

    Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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