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Sub payment

New Here ,
Oct 24, 2023 Oct 24, 2023

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Hello! I've created an account for trying the free trial and I`ve forgot to unsubscribe it before the payment. Is it possible to receive my money back and unsubscribe, since the payment was made only today? Thank you for your support!

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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You should contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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