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Participant
June 17, 2022
Question

Submit form e-mail not working on IOS

  • June 17, 2022
  • 3 replies
  • 1893 views

When attempting to click the button to submit a form on IOS Mobile (Recieved via e-mail through Outlook app) . Nothing happens.

 

IOS 14.4 Iphone 7

 

I have tried all of "Mouse up" , "Mouse down" etc. 

 

Button is required for mobile users to submit form back to pre-determined e-mail address.

 

Any help greatly apprciated. 

This topic has been closed for replies.

3 replies

Abambo
Community Expert
Community Expert
June 18, 2022
Interactive forms do not work well on phones. Chances are that you will need a different system for getting your form working.

Abambo
via mobile phone.
ABAMBO | Hard- and Software Engineer | Photographer
Legend
June 17, 2022

Does "submit to email" even work on Mobile devices, even with a correct URL? I thought it had to be a proper https URL.

try67
Community Expert
Community Expert
June 17, 2022

Your action is invalid. The URL must start with "mailto:" (without the quotes), followed by the target email address. Fix it and try it again, using Mouse Up as the trigger.

try67
Community Expert
Community Expert
June 17, 2022

Also, change the submitted format to Complete PDF.

Participant
June 17, 2022

Thank you for the quick reply. I have done all of your suggestions. Still nothing when trying to select the button on mobile.