Subscription to Adobe Acrobat DC PRO and Adobe Acrobat DC Standard Standalone

Forum|Forum|8 years ago
September 22, 2017
3 replies
489 views

I have a subscription to Adobe Acrobat DC PRO for two computers, I recently bought a new laptop and it came with Adobe Acrobat DC Standard Standalone, I cannot activate this installation as I used my current Adobe ID to register and it immediately takes me to my account and says I have the many computers activated and I need to deactivate one, WHY? It’s a standalone version and I have added my serial number to my products????

Install update and subscribe to Acrobat

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M

markd78553980Author

Participant

After 30 minutes on a chat with a fine fellow at Adobe they gave me a link to a standalone install that allowed me to have the standalone function as well. Really don't get why they need to do this but it is Adobe.

T

Test Screen Name

Legend

You can't have more than one subscription under the same Adobe ID and it looks as if you also cannot add a permanent license. I don't say this is a sensible design but there it is. I think you'll need to contact Adobe.