Suddenly Cannot Open PDF Files

Forum|Forum|4 years ago
November 1, 2021
1 reply
1010 views

Suddenly, I get the message "You do not have permission to open the application 'Adobe Acrobat' followed by a notification of Adobe "suddenly quitting" and that it will be reported to Apple. I could open files this morning, and this is now for every PDF file I attempt to open. My account is current, the app is updated, and I've restarted my Mac. Please advise. Thanks!

This topic has been closed for replies.

Harsh Vardhan Pareek

Community Manager

Hi @KarynA21522821

Hope you are doing well.

As per the issue description that you can't view PDFs. Would you mind sharing a few details to understand the issue better?

1. If possible, please share the screenshot of the error message for a better understanding.

2. If the file is saved on a shared network/drive please download and save it to your computer locally and then try to open it and check.

3. Application version?

Looking forward to hearing back from you.

Thanks,

Harsh

K

KarynA21522821Author

Participant

Hello, Harsh.

I am attaching the screen shots. I am trying to oopen files from my computer, not a shared network drive. It's version 21.0. Also, I am my own administrator on my laptop, and I am using my own personal WiFi. I was able to use PDF this weekend, so this is a sudden thing. Thank you.