Table of Contents Not Showing in 'Acrobat: PDF edit, convert, sign tools'

[coquito36]

Hi

I'm using 'Acrobat: PDF edit, convert, sign tools' both as a chrome extension, as well as a stand-alone.

For some reasons the table of contents icon has disappeared. I tried removing and  reinstalling, but it's still not there. Any help would greatly be appreciated.

Thanks in advance 🙂

[AkanchhaS · Accepted solution]

Thanks for sharing the screenshots @coquito36 

You are opening files on the web, click on what I highlighted in this screenshot 

If this doesn't load the bookmarks, then download the file and open in the Acrobat Reader desktop app, as suggested by @try67 too.

Download freeware Reader from here https://helpx.adobe.com/reader/get-started.html 

Thanks,

Akanchha 

[AkanchhaS]

Hi @coquito36 

Thanks for reporting this to us. Hope you are doing well

Can you please confirm the exact version of Acrobat installed on the machine? Open Acrobat>help>About Acrobat?

Please ensure that you have got the latest update installed: 

Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

If this doesn't bring it back, then, once 

• Run this cleaner tool to remove the existing installer and application’s file traces:
• https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html
• Download the Acrobat installer from here:
• https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
• Also, check with a different file and try opening it on the web and desktop app. 

Let us know if it still doesn't work.

Thanks,

Akanchha

[coquito36]

Hi Akanchha

Thanks so much for replying. I hope you're well. What I have is an extension for chrome, which I can use to read, edit and convert pdf files. The version I have is 15.1.3.48, which was updated on May 25, 2023. The table of contents used to appear in the left pane of a pdf document; but starting yesterday it no longer does. I've removed and reinstalled the extension a number of times, but there still is no table of contents.

Thanks a lot for all your help.

Be well,

Ira

[akanchhas]

@coquito36 Can you share the screenshot of your Acrobat's view at your end? It would be easier to understand which Table of content you are missing now.

I guess you are referring to Acrobat's new UI. Just Open Acrobat>View>Enable Acrobat's New View. Does it make any difference? 

~Akanchha

[coquito36]

Once again, thanks for responding. Here are two different screenshots of the same document (my keyboard doesn't have a printscreen key, and I couldn't find another combination of keys that could printscreen, so I had to use this clumsy workaround where the 'virtual keyobard' is visible at the bottom of the image.)

1 Using another pdf viewer extension for chrome, where you can see the Table of Contents (all hyperlinkable) in the left-hand pane

2 The 'Adobe Acrobat edit, convert sign', extension for chrome, where there is no Table of Contents in the left-hand pane.

Once again, thanks for all your help.

Be well,

Ira

[try67]

By TOC, are you referring to Bookmarks?

[coquito36]

No. In many documents, there's a typical hyperlinkable Table of Contents in the left pane.

[try67]

Those are called Bookmarks in the PDF-world. And if you don't see this panel in Reader it means there aren't any in this specific file.

[coquito36]

Thanks for responding. See my reply above. Here are the screenshots.

[try67]

Open the file in the Reader application itself, instead of inside the browser.

[AkanchhaS · Accepted solution]

Thanks for sharing the screenshots @coquito36 

You are opening files on the web, click on what I highlighted in this screenshot 

If this doesn't load the bookmarks, then download the file and open in the Acrobat Reader desktop app, as suggested by @try67 too.

Download freeware Reader from here https://helpx.adobe.com/reader/get-started.html 

Thanks,

Akanchha 

[coquito36 · Accepted solution]

Akanchha 

Thank so much ! You solved the problem -- the icons that you highlighted are what I was looking for.

Thank you very very much.

Be well 🙂

[AkanchhaS]

That sound's great!

Let us know if any further assistance is required from our end. 

~Akanchha