/t5/acrobat-discussions/taskbar-phantom-window-when-using-multiple-monitors/td-p/14390169Jan 30, 2024
Jan 30, 2024
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I'm using Windows 11. I've used Adobe Acrobat Pro for many years but recently upgraded to Windows 11 and am wondering if my issue is related. Using multiple monitors (extended view) when I open a pdf file on one monitor there is one icon in the taskbar showing my open file name as expected. If I MOVE this pdf document to one of my other monitors the taskbar DUPLICATES and shows two open files with the same name even though I only have ONE document open. If I move it to the third monitor sometimes it shows in triplicate. This is visually distracting and uses up my taskbar space. If I open a second document it is very difficult to tell which file to toggle back to as the "phantom" files don't react if I click on them.
This continues to be an issue as of 9.2.2025. @adobe support - Stopp replying with "Adobe is working on a fix and will go live soon". Your "soon" is relative at best. My soon, much like the rest of those complaining here, was in 2024. More than a year later, and Adobe still has no resolution. If we could afford to drop this software, I would recommend doing so just based off poor support by the supposed "engineers" at Adobe. Shame on Adobe for continuing to charge such high prices for this software and let trival issues like this go unresolved for well over a year from reported date.
Agreed! Has anyone tried using an equivalent software like Nitro? In general, I like the Adobe products better, but this issue is about to push me over the edge, and I am considering making the switch before my next renewal later this year.
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