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HelenDud
Participant
February 12, 2020
Question

Text field entries not showing all text after Fill&Sign complete

  • February 12, 2020
  • 1 reply
  • 16315 views

I'm using Fill&Sign for a fillable PDF which has text entry fields.   My field settings are multi-line and scroll long text.   When the user has entered all the text and completed Fill&Sign, not all the text that has been entered in the field is visible.   Any work arounds for this?   

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1 reply

ls_rbls
Community Expert
Community Expert
February 12, 2020

Hi,

 

Can you share a screenshot? I'm curious if you enlarged the text entry fields enough.

 

Also, what is the user filling the forms with:  Acrobat Pro or Acrobat Reader, Acrobat Reader Mobile App? a web browser? 

HelenDud
HelenDudAuthor
Participant
February 12, 2020

Here are the screenshots - one of the completed fillable PDF form itself and the other of the fillable PDF.  I thought I had made the fields big enough - but obviously not.  Is that the reason all the text is not visible - using Fill&Sign doesn't support scrollable fields.  Our users are using Adobe Acrobat Reader DC.

 
 

 

 

ls_rbls
Community Expert
Community Expert
February 12, 2020

Ok, that is too easy. 

 

You don't need Fill & Sign if you create fillable text form fields. 

 

The users will only need Fill& Sign on their end to just apply their electronic signatures.

 

Just make sure that you haven't been saving the file with a signature applied on it  becuase it'll make the entire document read-only.

 

You may, however, make sure that the Acrobat PDF source file that you've created  is saved using the Save As Other--More Tools--Reader Extended (and protect content editing with password optionally) . This will allow the document to be opened in Acrobat Reader and allow the users to just fill, sign, print, comment and save.

 

If you need to send this PDF to several users to collect their signatures, and some of them will be filling and signing the PDF form with the Acrobat Reader Mobile app,  Use the Adobe Sign tool preferably to establish the appropriate filling and signing workflow.

 

With the Adobe Sign tool you can add the signing recipients to your document using their respective emails, select data blocks and signature blocks for each recipient,  and accomodate such signature blocks where you need each signer to sign on a specific area on each page.

 

With this method the user(s)  should not be able to mess around with the editing of your original file but will be able to Fill the form and then apply their siganture on their designated signature block.