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Text Field Won't Let Me Type in My Form

New Here ,
Apr 19, 2024 Apr 19, 2024

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I am not able to type in the text feilds on the form I created. I made the document in Excel orignally and underlined every field I was going to make. 

Annie368511699l08_0-1713539180117.png

It seems that Adobe thinks this is a signature feild and is not letting my type in the field anymore. My Adobe software updated recently. This was not an issue prior. When I select the feild, the entire feild is highlighted and I get an option to sign (see photo). 1.png

If I press tab from there, it will bring me to the next text feild and allow me to type. 2.png

 

Screenshot of the entire screen

Screenshot 2024-04-19 110122.png

Any ideas on how I can fix this?

TOPICS
General troubleshooting , PDF forms

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1 ACCEPTED SOLUTION
New Here ,
Jun 12, 2024 Jun 12, 2024

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I tried to update and it would not let me. Instead, i uninstalled Adobe and then reinstalled and now it works again. Im glad i found this thread because i was having the same issue and I even sought help from support and they basically told me they didn't know how to help me and to just not use that function and created text boxes instead of form fields. 

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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You must wait for a bug fix.

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Mème chose ici!!!

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Same issue here. Is there another thread with a timeline from Adobe on a bug fix?

 

Stating the obvious here, but it's a big problem.

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New Here ,
Apr 19, 2024 Apr 19, 2024

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It's not just you it's me too. Only thing you can do is click tab to get to each field to type. You can't mouse click on the field. So annoying right now.  

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi there

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your time and patience

 

~Amal

Regards
Amal

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Any updates on fixing this bug? This is a HUGE problem when filling in the forms. I cant copy anything from the text boxes to paste in another box because of this issue.

 

How much longer to get your IT to get this fixed? They broke it, they need to fix it.

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi there

 

We do not have any fixed time line for the fix, as the engineering team is still working on it.

 

We will keep you posted as soon as we get any update.

 

~Amal

Regards
Amal

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Jun 09, 2024 Jun 09, 2024

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I am still having the problem described above. Is there an update I need to install? Restarting my computer did nothing to resove the issue. Thank you!

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Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

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Hi there

 

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and  restart the Acrobat application and wait for some time and then try again.

 

Let us know  how it goes.

 

~Amal

Regards
Amal

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New Here ,
Jun 12, 2024 Jun 12, 2024

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I tried to update and it would not let me. Instead, i uninstalled Adobe and then reinstalled and now it works again. Im glad i found this thread because i was having the same issue and I even sought help from support and they basically told me they didn't know how to help me and to just not use that function and created text boxes instead of form fields. 

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