Participant

Answered

Text is SUDDENLY not showing in ACROBAT PRO DC

Forum|Forum|6 years ago
September 17, 2019
18 replies
83182 views

Can someone help please?

While editing a PDF created in powerpoint's pdf, suddenly half of the text in most of the pages dissappeared, or turned another color. This happened AFTER already editing some pages for an hour.

Now when I open acrobat it does not show some text in other documents too.

What has happened? and how can I fix it?

I have windows 10, and acrobat pro dc.

Edit and convert PDFs

Correct answer Amal.

Hi there,

Thanks for reaching out.

This issue has been resolved in the latest version 25.001.2043x of the application. Please follow these steps to update:

Open the application and navigate to Help in the top menu.
Click on Check for Updates and install any available updates.
Once the update is complete, restart your computer to ensure the changes take effect.

Show previous replies

M

mikec10328173

Participant

Also having the same problem. Macbook Pro M4 Max running macOS Sequoia 15.3.2 (recently updated) and Acrobat Pro 2025.001.20432. This issue just started happening recently (possibly after updating macOS?). Attached a screenshot, this PDF was displaying properly before, now it's not displaying any text, only images.

J

jeffrey_2619

Participant

I've also have been experiencing this issue, It's infuriating the lack of support here.

R

ravinderg62643219

Adobe Employee

Hi All,

Team is working to fix this issue on priority. It would be helpful if you could share some test pdf ( if possible ) with us to ensure fix is working for your files as well.

Regards

Ravi

M

marvelous_daydream9203

Participant

Same thing happen to me. Tried uninstall/ install, replace document color ,enhance security. None of them working. So frustrating. Certainl documents are fine, but the one that I'm currently working on is not. Any other suggestions to resolve this?

T

Tariq Ahmad

Community Manager

Hi @Jiin28469203my79

Sorry for the troubled experience, you have added your question to a very old thread.
Could you provide us with more details about what is happening and some visual aids so we can relate to what you are experiencing?

Is this issue happening with all files? When did this issue start to happen? If it is with all files, please share a video or screenshots that help us understand. Have you tried working with accessibility preferences as discussed in this discussion.

~Tariq

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marvelous_daydream9203

Participant

Some PDF files. Here are the screen shots - 1st one is the statement. 2 & 3 are PDF documents. I can highlight the text area, so it's there but not showing.

They were showing fine a few days ago. Just updated OS (Mac OS Sequioia. 15.3.2. ) to see whether that makes diference, but no.

C

Chantal31112111u2hz

Participant

Change the font. It does that to me ALL THE TIME! So freakin annoying. You may still get some weird characters appearing, not sure what that is about but at least your text is back. (well, it was for me!)

K

Katherine31205160a1vd

Participant

That worked for me--nothing else worked. If this is a bug in this software, it is maddening!

E

Edgar27491809rsf2

Participant

Try changing the color of the text other than white.

D

default3u1246866aw2

Participant

I purchased Adobe Pro DC 3 hours ago and have the same issue. I thought this would be faster than using Paint to do this manually. 3 hours later... I am in the same place I started with no text showing up. The point of downloading this and installing it was so that I could modify PDF documents. False advertisement? I don't have time to trouble shoot another 3 hours. Waste of time.

J

joshk37066501

Participant

Same issue here. Tried everything and only solution seems to be opening the document in Reader. Please share if anyone has solved.

davidr38111915

Participant

I am having the exact same issues. I have tried all of the solutions discussed herein to no avail. Are there any other possible solutions. Windows 10 with Acrobat Pro DC.

D

do79065786

Participant

Had the same issue for the first time today, and tried all the suggestions posted here. Finally got Acrobat Pro DC to work after completely uninstalling it and then reinstalling it.

D

do79065786

Participant

Wanted to follow up with my post. On a new session, Acrobat Pro DC failed again to compile a Word document to PDF; the graphics showed up but the text around it did not. I was able to successfully compile the document from Word to PDF by using the Print option instead of the Export option. The Distiller successfully compiled my Word document to PDF.

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Tanuj5E43

Participant

Text is SUDDENLY not showing in ACROBAT PRO DC- I have the same problem.

And struggled with it a lot

The only work around I found is when I open the pdf in Acrobat Reader DC - it is showing text I add.

I hope they come with an update to rectify the issue. It is difficult to keep moving back and forth between reader and PRO DC

A

Alison36515522hss7

Participant

This is also happening to me - text is not appearing. It is there as I can highlight it. My current work around was to copy a block of text from somewhere else in document, paste into space I wanted to type into then edit it. Frustrating!

AkanchhaS8194121

Legend

Hey there!

Looking at the description given above, it seems to be a problem with multiple pdf open within Acrobat? Also, it looks like you are unable to see half of the document's text recently? If yes, then you may try the following suggestions-

1- Reboot Acrobat as well as your system once (do save all the work before you proceed)

2- Launch Acrobat and check for the update. Open Acrobat>Help>Check for update https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

3- Repair installation Open Acrobat>Help>Repair Installation

4- If none of the solution works, then-

Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Enhanced Security" and "Protected View">OK>Reboot Acrobat.

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

Let us know the result.

Thanks,

Akanchha

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KasiaFarkasAuthor

Participant

All of this did NOT work. The text is not showing in all of the pages. I have no idea why. The program is brand new. It was my first time using it when it happened. It happened an hour after first use.

S

slabrocca

Participant

KasiaFarkas did anyone ever respond to you about this issue?

Im having a similar problem with some of my slides. How did you finally solve it.

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