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Participant
April 19, 2022
Question

Text looks pixelated and glitchy..

  • April 19, 2022
  • 1 reply
  • 1987 views

Adobe Pro DC

When I print certain documents it seems very glitchy and pix like. Mostly, only affecting signatures or bottom of page where pages numbers should be.

I have a suspicion of someone altered certain paper work, could this also be a sign of that?

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
April 19, 2022

Hi Ashley

 

Hope you are doing well and sorry for the trouble.

 

Is this a behavior with a particular PDF file or with all the PDFs that you try to print? Please try with a different PDF file and check.

 

What is the workflow/steps you are doing to print the PDF file? Please share a small video recording of the same for a better understanding.

 

Also, try to print the PDF as an image. Open the PDF > Go to Print > Advanced > print as an image and see if that works for you.

 

You may also go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that works for you.

 

Regards

Amal

Participant
April 27, 2022

It is just certain documents! 
I have educational records that were provided by two different schools. But, both suppose to be the same exact file, yet the one prints pixie and glitchy and the other doesn't.

more so on pages with signatures . 

Amal.
Community Manager
Community Manager
April 29, 2022

Hi there

 

Have you tried printing the PDF as an image as described earlier?

 

Also, please check for any missing/pending updates for the printer driver and firmware and try updating it and check.

 

Regards

Amal