Skip to main content
Participant
May 20, 2022
Question

Text not appearing when PDF is opened in Acrobat

  • May 20, 2022
  • 1 reply
  • 808 views

Text is not showing up when I open my PDF in Acrobat. But the text shows if I view it with preview or if I open it with Illustrator.  Is there a way to fix this?

This topic has been closed for replies.

1 reply

Amal.
Legend
May 20, 2022

Hi Mary,

 

Hope you are doing well and sorry to hear that.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive, please download it to your computer locally and then try again and check.

 

You may also try to turn off the protected mode of Adobe Acrobat (Win Only). Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at startup' Turn off the protected mode and uncheck 'Enhanced Security > Click OK and reboot the computer once.

 

Also make sure you have the recent version 22.1.20117 (Win), 20112 (Mac) installed. Go to Help > Check for updates and reboot the computer once.

 

Regards

Amal