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Correct answer try67

Nothing happens when you press a button. No messages or letters.

Link to file Dropbox - bonaka_heatexchanger.pdf


Works fine for me... Be aware, though, that clicking the button doesn't actually send the email. It will just create a new Draft in the Gmail account you have set up in Acrobat. The user will still need to manually send it.

3 replies

D
dlowrey1
Participating Frequently
January 21, 2021

Does NOT work for me.  Explanation: pdf form created in Acrobat DC with Submit button. On the device on which Acrobat DC installed, it works great. Using Outlook Exhange to send an email to someone else (customer) and attach the form to the email. The customer can open the pdf form and fill-in the form fields. However the Submit button does not do anything. I have used the Acrobate menu item submit and tested with run Java script and neither works when the form is sent as an attachment.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    January 21, 2021

    What application is the customer using to open the PDF file?

    D
    dlowrey1
    Participating Frequently
    January 22, 2021

    In this test case, the receiving party opened the email with Outlook 365/exchange.

    However for the fill-in form to be useful, it must work universally regardless of the email client that the user/recipent has installed on their device.

      L
      Lisa5CAF
      Participant
      November 6, 2020

      Thank you for responding. However, the receiver having to manually send back the filled in form actually defeats the purpose for the intended goal of using the Submit button. The Submit button should help to make processes smoother... fill the form in, hit submit, and your done. If this is not the intention, then I will need to use another product and canel my subscription.

        J
        JJROGERS925
        Participant
        April 21, 2021

        OMG, I have been saying this for 3 weeks to Adobe tech support.  What is the purpose of a submit form if it doesn't actually submit anything.  This company is in the heart of Silicon Valley and they want us to believe that in 2021, they cannot figure out how to write some script to actually make this function.  Totally worthless!  I'm actually taking a Java course right now, literally as I am typing this...ugh I'm beyond irritated!

          Bernd Alheit
          Community Expert
          Bernd AlheitCommunity Expert
          Community Expert
          April 21, 2021

          Submit to a service on the web and it will work.

          try67
          Community Expert
          try67Community Expert
          Community Expert
          January 29, 2018

          In what application are you opening the file (including exact version number)?

          What email account did you set up?

          Can you post a screenshot of the settings you entered into the Submit Form dialog window?

          try67
          Community Expert
          try67Community Expert
          Community Expert
          January 29, 2018

          Also, what's your operating system version?

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