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Yuval30399541dscd
Participant
June 9, 2023
Answered

There should be an option to remove the blue "Signed and all signatures are valid" panel. (v. 2023)

  • June 9, 2023
  • 1 reply
  • 5442 views

Hello,

 

I found out that clicking on the green checkmark in version 2022 causes the panel to vanish.  However, this is not true for the 2023 version.  Would Adobe be willing to release a fix?

    Correct answer Hailijou

    Nevermind. I just disabled the new acrobat and now I'm able to hide the blue ribbon. Let me know when you fix this and I might try the new acrobat again. Also, the feature that finds form fields in Prepare Form works like total garbage in the new acrobat. It finds like 10% of my fields, when the old acrobat found like 90% of them. 


    Thanks, I had the same issue, and I did what you said and it worked perfectly.

    However, the "new" experience locked my file when I approved all signatures, and I was unable to continue using Adobe since the application froze. Whenever I clicked, nothing happened except for an annoying ring sound and because of that I lost all my modification since I was forced to kill the process.

     

    The legacy version is better and more useful.

     

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    June 9, 2023

    Hi @Yuval30399541dscd 

     

    Thanks for reporting this to us.

    We did test the same on the latest version of Acrobat 23.003.20201, and the panel is still hiding when clicking the green check mark. Hence, nothing has changed in this respect. 

     

    Can you please confirm the Acrobat version you are working on? Open Acrobat>Help>About Acrobat 

    If its the latest one, then Open Acrobat>Help>Repair Installation

    And, also check with another file with the signature panel on it.

     

    Let us know if you still experience the same issue.

     

    Thanks,

    Akanchha 

    Y
    Yuval30399541dscdAuthor
    Participant
    June 9, 2023

    Hello @AkanchhaS8194121,

     

    I tried everything else and nothing worked.  This only worked for me when I clicked the three lines in the upper left handside of Acrobat Pro. Then, I selected "Disable New Acrobat".

     

    Please fix this feature for the new Acrobat.

    Y
    Yuval30399541dscdAuthor
    Participant
    June 9, 2023

    Does your PDF layout look like this?

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