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Hunter28037454y2wv
Known Participant
January 31, 2023
Question

There was a problem connecting to the server and Shared Review

  • January 31, 2023
  • 1 reply
  • 1605 views

I am getting this error when the PDF in the destination folder gets opened and I can't figure out the problem. 

Any advice?

 

    This topic has been closed for replies.

    1 reply

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    January 31, 2023

    Does the server exist and is it reachable from where you opened the file? This can happen if you configure the shared review with an internal server, but then the PDF is opened outside of your company's network, and the server is either not accessible, or requres a fully qualified domain name. 

    H
    Hunter28037454y2wvAuthor
    Known Participant
    February 8, 2023

    The server exists and is reachable. We use VPN to access it. 

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    February 8, 2023

    Did you try WebDAV? 

     

    When you say the server exists and can be accessed, does that also work on a macOS system? How did you specify the path in the PDF file?  

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