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There was a problem reading this document(117)

New Here ,
Jan 22, 2020 Jan 22, 2020

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I'm using Adobe Acrobat X.

Yesterday I found some error when I convert DWG(Autocad drawing file)to PDF and tried to open it with acrobat X. But the image dosen't come out to the screen and the message "There was an error processing a Page. There was a problem reading this document(117)" was on the screen. So I Clicked 'OK' with control key to see more information then I got this ununderstandable message. I have no idea what I have to do to solve this problem so I'm asking for help to this community. I will be very happy if you guys help me to get this problem fixed. Thank you:)

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Community Expert ,
Jan 23, 2020 Jan 23, 2020

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Hi,

 

To work around that 117 error you can try a few things, like disabling Portected Mode and Enhanced Security (just for troubleshooting purposes), and see if the problem happens again.

 

A screenshot of what you get would be very helpful and also a brief description of the steps that you were taking when (exporting to) converting the file to PDF

 

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Guide ,
Jan 23, 2020 Jan 23, 2020

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If you have Illustrator, try opening it there and saving as a PDF. If you created the DWG file, try exporting or saving a PDF directly from your CAD software.

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New Here ,
Jan 27, 2020 Jan 27, 2020

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Hi, I will explain the steps I took and situation I got more specificly.

 First I tried to oconvert DWG file to PDF usin Autocad Plot and this is it.

Autocad Plot.PNGThatDWG to PDF is the basic program of autocad. Strangly when I convert DWG to PDF directly with adobe PDF like Photo belowsdfasdfdsa.PNG, there are no error on reading file.

 

 

 

 

 

 

 

Lastly, This is what I encounter when I open PDF Converted by 'DWG to PDf'toolhjgfjgfjytr.PNG어도비 에러.PNG

If you need more detail description, I will find more information that may help solving problem. Thank you

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New Here ,
Jan 27, 2020 Jan 27, 2020

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s

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New Here ,
Jan 27, 2020 Jan 27, 2020

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Hi, you mean the protected mode of acrobat itself or turning off the security system of window?

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

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Yes, I apologize

 

Pretected Mode  for Acrobat and also in MS Windows.

 

 

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New Here ,
Jan 28, 2020 Jan 28, 2020

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I turned off every security system of MS window and try to open PDF with acrobat but I got the same message just like pictures

I posted above. I think this solution is not appropriate one for my issue.

But I'm very appreciate for your help. Thank you.

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Explorer ,
Dec 05, 2023 Dec 05, 2023

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Hi there,

 

I had the same error 117 with Adobe Acrobat Standard 32 bit.

I had  very large file 17,497 KB generated from Framemaker and when I attempted to replace a picture, the error 117 appears.

I did exactly as suggested :I went to Edit > Preferences > Security (Enhanced) and cleared Enable Protected Mode At Startup. Then, I restarted the application and the error did not appear anymore.

 

Thanks for the post.

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