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A
Anonymous
April 20, 2017
Answered

There was a problem reading this document (15).

  • April 20, 2017
  • 7 replies
  • 156391 views

I am getting an error when I try to delete a page in a document:  There was a problem reading this document (15).  Is there a way to actually delete the document without having to re-do the whole thing all over again?

    Correct answer Tariq Ahmad

    Hi lisag0929,

    Sorry for the delay in response.

    You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

    This is a generic error message and there could be multiple reasons why this is happening.

    -Tariq Dar

    7 replies

    S
    Stuart34631711lgdu
    New Participant
    January 6, 2024

    I found another work around. I extracted all of the pages into a seperate folder then combined the files back into a single pdf and that seemed to fix the problem.

      D
      Debbie5E0D
      New Participant
      March 31, 2021

      I have struggled with this for years, trying to find "workarounds" for these kinds of issues!  This worked!!!!!  Thank you!!!

       

        T
        Tammi5FA4
        New Participant
        November 13, 2020

        Thnak You!! this worked!!

          D
          DMDPHP2004
          New Participant
          October 13, 2020

          THANK YOU!!!!!  THIS WORKED 🙂 

            P_C_M
            P_C_M
            New Participant
            July 29, 2019

            I hardly ever post or respond to threads but I was having a compatibility issue as well and sc00ps has the right answer (at least for me).

            Thanks sc00ps!

              T
              timothyk89370022
              New Participant
              September 23, 2020

              Right on

                S
                sc00ps
                New Participant
                October 20, 2017

                Hi lisag0929

                I have had this issue with DC (Pro) quite a few times and although I'm not an expert I have tried fixing it with the Accessibility tools.

                It may not be the same issue but I have found when I get the error 15 message is when importing and then I cant delete the corrupt file.

                The only thing I have found that works for me every time as I am not bothered about the structure in my books is to just delete the Tags at the top and then I can delete the pesky pages.

                To find tags and structure

                View \ Show-Hide \ Navigation Pane \ Tags

                Hope this helps

                  K
                  Khenpo37448629ksoe
                  New Participant
                  May 16, 2024

                  I had the same error and was going to redo my pdf but I googled and found your suggestion worked perfectly. What a relief! Thank you very much. May others find this answer. Good day!

                  T
                  Community Manager
                  Tariq AhmadCommunity ManagerCorrect answer
                  Community Manager
                  May 16, 2017

                  Hi lisag0929,

                  Sorry for the delay in response.

                  You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

                  This is a generic error message and there could be multiple reasons why this is happening.

                  -Tariq Dar

                  L
                  LoetjeK
                  New Participant
                  October 5, 2022

                  Hello Tariq, as of today (Oct 2022) that thread link goes nowhere. However, sc00ps has the right answer below in this thread.

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