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April 20, 2017
Answered

There was a problem reading this document (15).

  • April 20, 2017
  • 7 replies
  • 156391 views

I am getting an error when I try to delete a page in a document:  There was a problem reading this document (15).  Is there a way to actually delete the document without having to re-do the whole thing all over again?

Correct answer Tariq Ahmad

Hi lisag0929,

Sorry for the delay in response.

You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

This is a generic error message and there could be multiple reasons why this is happening.

-Tariq Dar

7 replies

New Participant
January 6, 2024

I found another work around. I extracted all of the pages into a seperate folder then combined the files back into a single pdf and that seemed to fix the problem.

New Participant
March 31, 2021

I have struggled with this for years, trying to find "workarounds" for these kinds of issues!  This worked!!!!!  Thank you!!!

 

New Participant
November 13, 2020

Thnak You!! this worked!!

New Participant
October 13, 2020

THANK YOU!!!!!  THIS WORKED 🙂 

P_C_M
New Participant
July 29, 2019

I hardly ever post or respond to threads but I was having a compatibility issue as well and sc00ps has the right answer (at least for me).

Thanks sc00ps!

New Participant
September 23, 2020

Right on

New Participant
October 20, 2017

Hi lisag0929

I have had this issue with DC (Pro) quite a few times and although I'm not an expert I have tried fixing it with the Accessibility tools.

It may not be the same issue but I have found when I get the error 15 message is when importing and then I cant delete the corrupt file.

The only thing I have found that works for me every time as I am not bothered about the structure in my books is to just delete the Tags at the top and then I can delete the pesky pages.

To find tags and structure

View \ Show-Hide \ Navigation Pane \ Tags

Hope this helps

New Participant
May 16, 2024

I had the same error and was going to redo my pdf but I googled and found your suggestion worked perfectly. What a relief! Thank you very much. May others find this answer. Good day!

Tariq AhmadCommunity ManagerCorrect answer
Community Manager
May 16, 2017

Hi lisag0929,

Sorry for the delay in response.

You may visit this thread: "There was a problem reading this document (15)" , and I couldn't delete one of my pages. it never happened before.  check if that helps.

This is a generic error message and there could be multiple reasons why this is happening.

-Tariq Dar

New Participant
October 5, 2022

Hello Tariq, as of today (Oct 2022) that thread link goes nowhere. However, sc00ps has the right answer below in this thread.