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Participant
August 18, 2021
Answered

There was a RAISE without a handler. The application will now exit. Mac OS Catalina 10.15.7

  • August 18, 2021
  • 1 reply
  • 2745 views

Bonjour,

je n'arrive plus à utiliser Acrobat, il reste ouvert 5 secondes puis l'application plante avec le message suivant : "There was a RAISE without a handler. The application will now exit." J'ai cherché et essayé diverses solutions mais rien ne fonctionne. J'ai essayé plusieurs fois de désinstaller et réinstaller Acrobat mais sans succès... J'ai un abonnement Adobe et c'est bien la dernière version qui est installée, ma version d'OS est Catalina 10.15.7.

Avez-vous une solution à me proposer?

Merci pour votre aide.

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Correct answer valériek97219445

Hi there

 

We are sorry to hear that. Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latets version 21.05.20058 installed. Go to Help > Check for Updates, you may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and reboot the computer after updating the application.

 

Regards

Amal


Bonjour Amal,

C'est OK maintenant, problème résolu.

Merci pour votre aide.
Valérie

1 reply

Amal.
Community Manager
Community Manager
August 18, 2021

Hi Valériek

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'There was a RAISE without a handler. The application will now exit'

 

Please check the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat/there-was-a-raise-without-a-handler-the-application-will-now-exit/m-p/10704508 and see if that works.

 

Regards

Amal

Participant
August 18, 2021

Hi Amal,

j'ai supprimé le folder "Accessibility.acroplugin" comme conseillé, j'ai redémarré mon Mac mais ça ne fonctionne toujours pas...

Une autre solution svp?

Merci,
Valérie

Amal.
Community Manager
Community Manager
August 19, 2021

Hi there

 

We are sorry to hear that. Please check out the similar discussion https://community.adobe.com/t5/acrobat/there-was-a-raise-without-a-handler-the-application-will-now-exit/m-p/2815816 and check the suggestion by the user 'fi2000' and see if that works  for you.

 

Regards

Amal