Hi there. I am running a macOS 10.15 (Catalina) and everything works fine with my adobe apps. However, after I restart the computer for once (no crash or anything, just a normal restart), I cannot use my acrobat pro DC anymore. It always prompt out "There was a RAISE without a handler. The application will now exit." and then I could do nothing. What's interesting is that if I open the acrobat pro DC and it won't crash and I can still do all the preferences stuff etc. The Error message only occurs when I actually open up a PDF file and start to scroll down the file (Weird enough). I've almost tried every single method I could find on the web, including: reinstall acrobat pro DC, log out and log in again, delete WebLink.acroplugin etc. and None is helpful.
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Hey guys, I just solved the issue by deleting the Accessibility.acroplugin in the folder
To be more specific, go to Finder - Applications - Adobe Acrobat DC
right click the app and choose "show package content'
then Contents - Plugins
Find the one named "Accessibility.acroplugin" and simply delete it.
This applies to macOS, Windows may have a similar route as described above.
Interesting dont forget to mark your answer as correct
Thank you! I started to get crazy over this. Now it works!
I am glad it helps! I was also sooooo bothered by this problem. Glad to see it back to normal again!
That's it!!!!! I did that and can view my pdf documents! The instuctions was right on the money and not a vauge one that had me searching every Adobe file in the library. Thank you! When will Adobe update the app so no one needs to do this?
I don't have this in any of the Adobe folders. I even searched for the fie using finder. Any other sugesions?
I have uninstalled and reinstalled adobe. I have deleted theAccessibility.acroplugin file on my mac, I have checked for updates, and I am still getting the error Raise without a handler. I am running Mac OS Big Sur ver 11.6.1 and adobe continuous release version 2022 HELP
Same here. I have followed all these steps and continue to get the message.
Same here. Followed all the directions and still can't read anything, though I can open Reader.
I'm ready to find something else that will allow me to read pdf files. Suggestions???
Hello from the future,
I too have followed all the steps listed in this thread, but no resolve. Acrobat is now rendered inoperable on Mac OS, Monterey (12.5).
I'm still running Catalina and had the same problem. All my apps are up-to-date. Removing the plugin/folder "Accessibility.acroplugin" seemed to work for me also.
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Adobe is in many places within the Library so you need to be more specific to what folder you're talking about. Besides Adobe should do an update on this issue as not averyone knows anything about the Library and about the folders you mentioned. I use the Adobe Reader and mostly use it to read my pdf files. At first I would get the message and would shut down right after. When did what I could to uninstall it and reinstall it, it still "knows" me. I can open the app without a problem, but and when I try to view a pdf file I still get the same Raise message and can view the file.
Right click on Acrobat in finder (programs), then select show package contents. It's in the folder plugins.
I have deleted that folder but the problem persists on my MAc. This is a new issue - Adobe was working OK for the past year and has only now developed this fault.
i have the same problem.
Update doesn't help either
Thank you for reaching out.
Would you mind sharing your Acrobat and OS versions?
Please let us know if the issue occurs when you launch the application.
Did you make any changes after which it started happening?
I'm having the same issue since updating my late 2015 iMac to OS Monterey 12.4. I'm beginning to panic because I have a client that needs me to make an electronic form ASAP.
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Thanks for your time and patience thus far.
Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here: Release notes
Please let us know if you experience any issues.
Checking for updates SHOULD found under the preferences than under help. I’ve seen many ask where could they find it; not everyone that uses this program is a pro and know all the ins and outs of it. I followed the instructions from another person in the community that solved the problem, when I did the check up it said that it was all up-to-date so I’m not sure if that did work or not.