There was a RAISE without a handler. The application will now exit.

[Jerry97]

Hi there. I am running a macOS 10.15 (Catalina) and everything works fine with my adobe apps. However, after I restart the computer for once (no crash or anything, just a normal restart), I cannot use my acrobat pro DC anymore. It always prompt out "There was a RAISE without a handler. The application will now exit." and then I could do nothing. What's interesting is that if I open the acrobat pro DC and it won't crash and I can still do all the preferences stuff etc. The Error message only occurs when I actually open up a PDF file and start to scroll down the file (Weird enough). I've almost tried every single method I could find on the web, including: reinstall acrobat pro DC, log out and log in again, delete WebLink.acroplugin etc. and None is helpful. 

[Jerry97 · Accepted solution]

Hey guys, I just solved the issue by deleting the Accessibility.acroplugin in the folder

To be more specific, go to Finder - Applications - Adobe Acrobat DC 

right click the app and choose "show package content'

then Contents - Plugins

Find the one named "Accessibility.acroplugin" and simply delete it.

This applies to macOS, Windows may have a similar route as described above.

[ls_rbls]

Interesting dont forget to mark your answer as correct

[jessma1979]

Thank you! I started to get crazy over this. Now it works! 

[Jerry97]

I am glad it helps! I was also sooooo bothered by this problem. Glad to see it back to normal again! 

[Guest]

That's it!!!!!  I did that and can view my pdf documents!  The instuctions was right on the money and not a vauge one that had me searching every Adobe file in the library. Thank you!  When will Adobe update the app so no one needs to do this?

[Donovan5C20]

I don't have this in any of the Adobe folders. I even searched for the fie using finder. Any other sugesions? 

[Kathy24492472o7i3]

I have uninstalled and reinstalled adobe.  I have deleted theAccessibility.acroplugin file on my mac, I have checked for updates, and I am still getting the error Raise without a handler.  I am running Mac OS Big Sur ver 11.6.1 and adobe continuous release version 2022  HELP

[Leigh Coulter247672496kb7]

Same here. I have followed all these steps and continue to get the message.

[Norman26355176ees2]

I have this problem with one document today...have followed the above steps and I still have the problem - did you get this resolved ?

[Alane2519227809hw]

Same here. Followed all the directions and still can't read anything, though I can open Reader.

I'm ready to find something else that will allow me to read pdf files. Suggestions???

[SleepyHollow99]

Hello from the future,

I too have followed all the steps listed in this thread, but no resolve. Acrobat is now rendered inoperable on Mac OS, Monterey (12.5). 

[Ryszard5E95]

There was a RAISE without a handler. The application will now exit

[Serene_nature15C3]

Hi there

Hope you are doing well.

This issue is reported to our engineering team and being worked on.

The fix will be available in the future updates.

Thanks for your understanding

~Amal

[Brian35364971525z]

this is a lie. im on a work computer using the lastest version but im getting this notice. i have to close all open pdf's and then it will work. adobe must be the buggiest software in existance

[Monika39049707rr1u]

our team is having this issue as well 

[Meenakshi Negi]

Hi Monika39049707rr1u,

Thank you for reaching out, and sorry about the trouble caused.

The issue is still under investigation. The team is working on the fix.

Once the fix is available, we will update you. We appreciate your patience. 

Thanks,

Meenakshi

[morganc82376008]

I'm encountering this issue as of September 2024 with a mac running Sonoma 14.6.1. Customer support by phone suggested *as a troubleshooting step* to delete out the entire creative cloud set of applications and re-install them. They also said it was an issue with the settings of my computer and (of course!) not Acrobat or Adobe software that was causing the issue to occur in Acrobat. Unrealy for an issue that goes back years. Where's the "fix"?

[alandarr]

I'm still running Catalina and had the same problem. All my apps are up-to-date. Removing the plugin/folder "Accessibility.acroplugin" seemed to work for me also.

[Ryszard5E95]

Po usunięciu "Accessibility.acroplugin"  błąd się powtarza

There was a RAISE without a handler. The application will now exit.

Usunięcie i ponowna instalacja nic nie dała . 

Mac: macOS Sono,a. 14.4.1

[Guest]

Adobe is in many places within the Library so you need to be more specific to what folder you're talking about.  Besides Adobe should do an update on this issue as not averyone knows anything about the Library and about the folders you mentioned.  I use the Adobe Reader and mostly use it to read my pdf files.  At first I would get the message and would shut down right after.  When did what I could to uninstall it and reinstall it, it still "knows" me.  I can open the app without a problem, but and when I try to view a pdf file I still get the same Raise message and can view the file.

[jessma1979]

Right click on Acrobat in finder (programs), then select show package contents. It's in the folder plugins. 

[Julian24830946nk3e]

I have deleted that folder but the problem persists on my MAc.  This is a new issue - Adobe was working OK for the past year and has only now developed this fault.

[Guest]

i have the same problem. 

[Guest]

Update doesn't help either