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Over the past few days, I open Adobe files but then it stops and I have to reboot my machine. Why?
I looked at my processes and this is what I see....
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Hope you are doing well and thanks for reaching out.
Go to Preferences (Ctrl,Cmd+K) > Page Display > Under rendering, Uncheck 'Use page cache' > click OK and reboot the application and check.
If it doesn't work please try remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.
~Amal
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Hope you are doing well and thanks for reaching out.
Go to Preferences (Ctrl,Cmd+K) > Page Display > Under rendering, Uncheck 'Use page cache' > click OK and reboot the application and check.
If it doesn't work please try remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.
~Amal
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@Amal. Tell me why we're unchecking "Use page Cache" please. Adobe has this turned on by default, why not just issue through a software up to "uncheck" this from day one? Isn't the page cache now a security attack risk?
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Page Cache places the next page in a buffer before the current page is viewed to reduce the time required to page through a document. However, it may result in increased CPU usage. Turning it off may help in reducing the CPU usage in the backend.
Hope this information will help.
~Amal