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2

This document cannot be printed

Community Beginner ,
Dec 03, 2023 Dec 03, 2023

I'm using the adobe on my android device recently I'm trying to print documents through the phone I can't, i get a message this document cannot be printed , I tried reinstalling the app it didn't work I updated the print plugin driver didn't help either. What should i do? 

 

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Print and prepress
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1 ACCEPTED SOLUTION
Community Beginner ,
May 03, 2024 May 03, 2024

The problem was solved by itself, after updating the Android version on the device.

View solution in original post

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

Can you print it from a regular PC, using Adobe Reader?

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Community Beginner ,
Dec 04, 2023 Dec 04, 2023

Yes, i also tried with another app

1000028709.jpg

and sucses. 

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New Here ,
May 03, 2024 May 03, 2024

I get the exact same error.
And if I try to print the file through another pdf application I manage to print without any problem.


It should be noted that the file I am trying is without a file with a password.

Android user on S22+ phone
Updated to the latest version including that I also uninstalled and reinstalled the acrobat app

I would appreciate help and a solution

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Community Beginner ,
May 03, 2024 May 03, 2024

The problem was solved by itself, after updating the Android version on the device.

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New Here ,
May 04, 2024 May 04, 2024
LATEST

hi,

The problem is still there even though my Android is already updated to the latest version.
Below is the version data I have:

version :One UI 6.0

Androaid 14

last update of google play 1st of april 2024

 

In addition, I also uninstalled and reinstalled the Adobe application so that I have the latest version

i make screenshot

please advice,

tnx

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