This document could not be reader enabled

[defaultoz1ifp9wlerl]

I am using Adobe Acrobat 2017 (17.011.30199) to create pdf fillable forms.  I have always been successful with doing this but am now getting "This document could not be reader enabled" when I do a Save As --> Reader Extended PDF --> Enable More Tools and providing a new filename.

My help desk uninstalled and reinstalled adobe and it worked fine and I saved over a dozen documents.

Then I had to electronically sign a document and had to set up the reason for signature.  After doing that, I got the message again.  I removed the reason for signature but am still getting the message.

I have gone through these posts and tried some of the items with no success.  It has to be a setting somewhere since it worked when acrobat was freshly installed  Note: I do not have Adobe Live Cycle.

Any assistance would be greatly appreciated.

[defaultoz1ifp9wlerl]

Also note that others in my organization are not getting the error message.

[Bernd Alheit]

Why want you add the reader extension?

[defaultoz1ifp9wlerl]

In the event someone that has just reader and not professional needs to complete fields on the form.

[Bernd Alheit]

Acrobat Reader DC can save the filled form without the extension.

[defaultoz1ifp9wlerl]

What about electronic signatures?  We have always use the reader extended pdf to enable form fill-in, electronic signatures, and save.  If reader DC allows this, why is feature still in Adobe Acrobat 2017 v 17.011.30199?  I just want to be sure that if I create a form with this version of Acrobat, anyone will still be able to fill in the form fields, sign, and save the document. I don't want some high level executive to be yelling at me that the document doesn't work.

[Bernd Alheit]

Try it out.

[defaultoz1ifp9wlerl]

Hard to try when I don't have access to a computer that just has reader on it and I don't know anyone in my office who does.  Other folks in my office who have the same version of Adobe are able to save as reader extended pdf so I still suspect that it is a setting somewhere. 

[JR Boulay]

Reader's Extensions are useless now.

Just be sure that end-users uses Acrobat Reader DC (current version) or Adobe Reader XI (released in 2012).

[defaultoz1ifp9wlerl]

Found the issue - A setting under Preferences --> Signatures --> and unchecking Include signatures revocation status.