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This Document could not be saved. A number is out of range.

New Here ,
Jan 25, 2019 Jan 25, 2019

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Hi,

Just having signed a document I am trying to save it but I get this error and it won't save it. I've tried renaming and saving but that doesn't work.

I can't see anything wrong and have signed a similar doc before with no problems.

Untitled-1.jpg

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General troubleshooting

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correct answers 1 Correct answer

Explorer , Feb 18, 2019 Feb 18, 2019

I tried completing the form again and saving it before making the changes you suggested and for some reason, today it decided to save with no problem. No idea why.

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Explorer ,
Feb 15, 2019 Feb 15, 2019

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Same issue here, except I'm using MacOS Mojave. It's an interactive form I downloaded from the federal government (Office of Personnel Management Form RI 20-7). It requires a hand signature, so signing wasn't an issue in my case. I'm using Adobe Acrobat Pro DC v2019.010.20091

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Adobe Employee ,
Feb 18, 2019 Feb 18, 2019

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Hi Rosee and StuJanis,

As you get the "A number is out of range" error message, please try the steps provided below:

- Go to Acrobat Preferences > Documents (For Windows, go to Edit > Preferences > Documents)

- Uncheck the box for "Save as optimizes for the fast web view".

- Click on OK button at the bottom of the preferences window.

Check if that makes any difference.

Let us know how it goes.

Regards,

Meenakshi

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Explorer ,
Feb 18, 2019 Feb 18, 2019

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I tried completing the form again and saving it before making the changes you suggested and for some reason, today it decided to save with no problem. No idea why.

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Adobe Employee ,
Feb 19, 2019 Feb 19, 2019

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It seems to be some intermittent issue that occurred, which is resolved now.

It is difficult to say anything what exactly caused the issue.

If the issue occurs again, please let us know.

Regards,

Meenakshi

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Community Beginner ,
Mar 22, 2019 Mar 22, 2019

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It keeps happening to me....cant seem to get around it.

It is NOT fixed.

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Adobe Employee ,
Mar 28, 2019 Mar 28, 2019

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Hi Infrastrategy.

Please refer to this forum thread Re: This Document could not be saved. A number is out of range. for further discussion on this issue.

Regards,

Meenakshi

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