I don't having anything scanning and I can't shut down the program. What can I do?
use task manager or activity monitor or restart your computer.
I keep getting the same message when I try to enhance a file. I've restarted the computer; shut it down completely for 15 minutes. Nothing seems to help.
I used task manager and ended the Adobe program and then I was able to enhance.
Then it quit working. Still having problems.
Same problem this date. Tried everything to include multiply re-installs, updates, re-install of the scanner.
WTF fix this!!!!
Hey Clara and others,
we apologize for not being able to respond to this post. When do you exactly see this message "This operation is not allowed..." which tool you have been working on?
If this message appears during Print or when scanning a document? I found a similar discussion here https://community.adobe.com/t5/acrobat/error-this-operation-is-not-allowed-since-scanning-is-in-prog... does your relates to the same?
If yes, please try the workaround suggested.
Please share the Acrobat's version you are working with. A few screenshot of the error would be super helpful.
I can't OCR/ enhance/ select text or compare documents.
Get this error message. Have tried PDF printing the PDF document to see if printing could remove these errors
Still not lock.
I have the same problem. Even after closing the document in question, Acrobat refuses to quit and gives the same message. I don't have a scanner and have never set one up.
On a Mac, you can use the Command, Option & Escape keys to force quit an application.
Yeah, I know that, but it would be nice if this three-year-old issue could ever be resolved and Acrobat didn't go into phantom “scanning in progress” mode.
Same issue. Task manager quit and restart does not resolve.
I have same problem on macOS v12.3.1 and Acrobat Pro DC 2022.001.20169.
Restart computer and Re-install Acrobat doesn't resolve.
Thank you for reaching out.
Please try reinstalling the application. Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
Reboot the Mac and then reinstall the application from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Check if that helps.
If the issue persists, please confirm when you get the error message? Does it appear when you use a particular tool or does it appear on using any tool?
Are you experiencing the issue after the recent update or it was there in the last version too?
Would you mind sharing a small screen recording of the issue occurring at your end?
Thank you for your advice!
I tried it and it goes well!!