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Participant
May 6, 2021
Answered

this pdf form requires a newer version of adobe acrobat...

  • May 6, 2021
  • 3 replies
  • 8879 views

When I open certain forms in Acrobat I get the following error.

"This pdf form requires a newer version of Adobe Acrobat..."

When I close the error, the form opens.

I have verified that my Acrobat is up to date.  How do I resolve this error issue?  

This topic has been closed for replies.
Correct answer JR Boulay

It's a lousy JavaScript running at opening that closes the document.
Disable JavaScript in Preferences and you should be able to open it.

 

3 replies

JR Boulay
Community Expert
JR BoulayCommunity ExpertCorrect answer
Community Expert
May 3, 2023

It's a lousy JavaScript running at opening that closes the document.
Disable JavaScript in Preferences and you should be able to open it.

 

Acrobate du PDF, InDesigner et Photoshopographe
Participant
November 19, 2023

where is this window? how to open this?

Bernd Alheit
Community Expert
Community Expert
November 19, 2023

Open the preferences of Acrobat.

Legend
May 6, 2021

Also, what is the specific version of your Adobe Acrobat - not "up to date" but a string of numbers like 2016.123.21332 or 11.4.32?

Participant
May 2, 2023

I'm running Adobe Acrobat Reader version 2023.001.20143 | 64-bit. Here's a screenshot of the error I get with a few PDFs. Is there a way to not get this error?

 

Legend
May 2, 2023

It's certainly strange, since you are indeed already running the latest version available today. Where are these files from? Are you able to share one?

try67
Community Expert
Community Expert
May 6, 2021

Please post a full-window screenshot of this message.