Participant

Question

Tool Menu Disappearing

Forum|Forum|2 years ago
January 17, 2024
1 reply
952 views

Hi, Ever since this update - Build: 23.8.20458.0 - my tool menu keeps disappearing as I click around the program. For example, when I click "All tools" I can see the menu. But when I click on any of the tools the menu disappears entirely instead of bringing up the next options. Thanks!

Print and prepress

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Community Expert

Community Expert

Hi,

Can you share a screenshot to illustrate your issue?

Also the exact version of your operating system might help us.

Thanks

ashleym103Author

Participant

Sure! I clicked "all tools" and then "print production" in these three screen shots. I have a mac with the M1 chip and I'm running macOS 13.6.3.

Participant

I have the same problem i keep turning on and off the program and it may work one time and the again disappear