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Participant
August 17, 2025
Question

Tools panel missing on the left side in Acrobat PRO (macOS)

  • August 17, 2025
  • 2 replies
  • 419 views

When I select any tool in Acrobat (for example, Edit, Organize Pages, Prepare Form, etc.), the left panel appears but it is completely empty. No options or tool settings are displayed. This happens in every tool, not just Edit. I already tried restarting the app, logging out and in, reinstalling Acrobat, and resetting preferences, but the issue persists.

 

This seems to be a very recent problem on macOS, because until last week the tools panel was working normally.

The first image is from an official Adobe tutorial, showing the Edit tool with its options correctly displayed in the left panel.

 

The second image shows my case: with the same tool (Edit) selected, the left panel is completely empty — no options appear.

 

The third image is just illustrative, showing that the full list of tools does appear in the left panel, but the problem starts when any tool is actually selected.

macOS  Version 15.6 (24G84)
Adobe Acrobat Pro:

Architecture: arm64

Processor: Apple M3 Pro

Build: 25.1.20623.0

AGM: 7.1.17

CoolType: 10.0.7

JP2K: 4.0.2.54782

 

Could someone help me?


2 replies

stacye98674025
Participant
September 2, 2025

I am having the same problem. I've seen it in old posts on PCs but I need help for a Mac.

Participant
August 17, 2025

"because until last week the tools panel was working normally."

Not exactly in the last week, but a few weeks ago it was working normally. I am not sure how many weeks ago.