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Tech Crazy Teacher
Tech Crazy Teacher
Participant
February 18, 2020
Question

Trouble flattening a document

  • February 18, 2020
  • 3 replies
  • 1700 views

I am trying to flatten a document. I am clicking on Print Production, and then Flattener Preview. The flattener Preview box opens up. I check to flatten all pages. Then an error box pops up that says "Flattening was not completed. The file was not changed."  I have done this many times before and never gotten this error. I have restarted the computer and made sure my version is updated- I have adobe cloud acrobat Pro DC. Can you help please?

    This topic has been closed for replies.

    3 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    August 1, 2022
    @Tech Crazy Teacher wrote:

    I am trying to flatten a document. I am clicking on Print Production, and then Flattener Preview.

     

    Can you save to Acrobat 4? Acrobat 4 was the last version that did not support transparency.

     

    I have to ask, though, why do you need to flattened transparency?

     

    Jane

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    August 1, 2022

    Is this happening with just one PDF in particular or every PDF ?

     

    It is possible that the PDF may have security restrictions, or maybe restricted font types, for example.

    KRHNZKA
    KRHNZKA
    Participant
    July 29, 2022

    Did you ever find an answer to this? Mine has just started doing this today. I've tried tweaking some settings to see if any of them is causing the problem but cannot figure it out.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    July 30, 2022

    It helps if the question is posted to the right forum... This is not about Adobe Reader, but about Adobe Acrobat.

    Also, it will help to know more details, such as the exact version of the application and OS, does it happen with all files or just some, etc.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    July 30, 2022
    @try67 wrote:

    It helps if the question is posted to the right forum... This is not about Adobe Reader, but about Adobe Acrobat.

     

    I've moved this post from Acrobat Reader to Acrobat.

     

    Jane

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